What you have done in the past may not be working as well now. It’s important to listen to the feedback, and adapt quickly. With many people shifting to digital as a solution, consider what areas of your business can be automated or run in a ‘virtual’ manner.
- What will happen if you don’t adapt quickly?
- Based on the changes over the past year, what approaches are no longer working for your business area? (pick the top 3)
- How can you adjust the process in order to test an alternative approach?
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